We at Dress 2 Impress – Bridal and Formal Boutique are committed to “making your special occasion extra special.” We will work, diligently to ensure that you are completely satisfied with everything you purchase, as well as with all aspects of our service. Our goal is to exceed your expectations.

Payments
We accept the following forms of payment - Visa, Mastercard, Discover, and American Express.
Return Policy

Due to the special nature of our merchandise, there are no returns, refunds or exchanges. Client understands that no changes could be made to the order once placed. All sales are final. This Final Sale policy is consistent with industry standards for bridal and special occasion apparel.

Dresses sizes

Client understands that the choice on what size to order is solely the responsibility of the Client. Client's measurements were taken by a professional and Client agrees with how they were taken. Client understands that measurements were taken so that store can compare them to the designer's size chart. Client has reviewed the appropriate size chart and has used that chart to choose the garment size. Client understands that custom measurements and/or custom length may not be exact.

Dye lots

Client is aware that manufacturer dye lots can vary and cannot be guaranteed by the store.

Alterations
Client is aware that alterations are not included in the price of the gown and understands that alterations are necessary on most gowns in order to ensure proper fit. Dress 2 Impress could not be held responsible for any with the alterations performed by third parties.
Shipping & Delivery

All online orders will ship Free via UPS Ground. Any in-stock items with coresponding color and size will ship within 2 days from receiving your order. The expected delivery date for in-stock items is within 7 - 10 buiness days from your order. Please note that Special Order on most wedding and formal gowns takes between 8 to 26 weeks if you require a differnt size or color. Once your order is processed and submitted to the manufacturer, we can provide an estimated arrival date. Client agrees to inspect the gown within 3 days of delivery. The store cannot be liable for manufacturer errors on gowns not inspected within 3 days.